Module 1: Understanding sustainability communication content


Lesson 1.1: Sustainability communication content

AI-aided content analysis of sustainability communication

nils.holmberg@iko.lu.se

Sustainability communication content

  • Define sustainability content both formally and functionally
  • Formal content reflects environmental or social responsibility themes
  • Functional content supports branding, compliance, and stakeholder engagement
  • Communication influences perceptions of credibility and authenticity
  • Dual analysis reveals intent, structure, and audience impact

Online content sampling

  • Sampling method influences research reliability and validity
  • Random sampling is ideal but hard to apply in web contexts
  • Purposive sampling targets relevant or contrasting examples
  • Strategic sampling balances focus and generalizability
  • Design choices must minimize bias in content selection

Expectations about sustainability communication

  • Choose between qualitative, quantitative, or mixed approaches
  • Descriptive analysis explores patterns; explanatory seeks causes
  • Linguistic analysis compares tone, terms, and rhetorical strategies
  • Research begins with well-formed questions and hypotheses
  • Methodological clarity improves interpretability and rigor

Find online sustainability communication

  • Select organizations aligned with your research objectives
  • Study one or compare multiple for contrast and depth
  • Target official websites as curated communication sources
  • Identify and extract sustainability-related URLs
  • Build a dataset from key pages like “CSR” or “Sustainability”

Convert multimodal web pages to PDF

  • Use browser print-to-PDF to capture entire web pages
  • Preserves images, layout, and static design elements
  • Enables analysis of multimodal communication forms
  • Quick, user-friendly method requiring no programming
  • Limitation: videos and interactive elements not captured

Setting up an initial content database

  • Ensure all collected content is stored in an accessible format
  • Local storage is easy but lacks shareability and backup
  • Cloud solutions like Google Drive support collaboration
  • GitHub adds version control and traceability benefits
  • A well-structured archive supports long-term analysis

Organize communication content in folders

  • Separate folders allow comparisons between organizations
  • Normalize filenames and paths for consistent processing
  • Folder structure simplifies automation and batch analysis
  • PDFs often need OCR or text extraction for further use
  • Good organization supports transparency and reproducibility